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Shipping Information

Shipping Information

How Does Selamat Shipping Work

LTL Shipping:

Selamat has a shipping minimum of $175 with a cap at 15% of total order (once above the minimum). Palletized shipments will go LTL carrier (less than truck load). This is a basic service meaning:
1. Delivery to a commercial warehouse with a loading dock
2. Does not require special equipment (lift gate, special assistance, or installation)
3. Staffed during normal business hours

Special requirements must be noted ahead of time and additional fees apply:

1. If delivery warehouse is open only on specific dates and times a scheduled delivery is $75.
2. If there is no loading dock a lift gate fee of $175 is necessary (in order to get the pallet from the truck to the ground)
3. Delivery to a residence $375: calling to schedule delivery is mandatory otherwise pallets will be delivered at the curb.

FedEx:

Accessories (lighting, bed/bath products, small items) ship via FedEx Ground and will not require a signature and may be left at a reception desk or doorstep. If you require expedited service such as 2nd Day or Next Day Service additional fees will apply.

Using a customer’s house carrier:

Selamat Designs is happy to use any customer house carriers. We require contact info and a Bill of Lading sent to us in advance of shipping. A pallet fee of $15 per pallet will be charged for customers using their own carriers. Please note: our San Francisco shipping hours are 9A- 5P Mon-Fri, and Cincinnati shipping hours are 7:30A-3:30P Mon-Fri.